Contact information

Contact the Office of Correspondance

Questions, order issues, wholesale enquiries or a strongly worded opinion about socks. All correspondence is welcome.

Every message is read by an actual person, and we aim to reply within [1-2 business days]. Your enquiry will be received, reviewed and classified as: Reasonable.

What to include

To help us sort things out faster, please include:

Your order number, if your message is about an order
The item and size, if it's about fit or exchanges
A photo, if something arrived damaged or misprinted

What we can help with

Orders and shipping: tracking, delivery times and international orders
Returns and refunds: our 30-day money back guarantee
Wholesale and club kits: outfitting a run club, trail group or pickleball league
Press and collaborations: we like people who share the dry sensibility
General enquiries: anything else, including feedback