Get in touch with us

Contact the Office of Correspondance

Questions, order issues, wholesale enquiries or a strongly worded opinion about socks. All correspondence is welcome.

hello@recreationalstandard.store

Every message is read by an actual person, and we aim to reply within [1-2 business days]. Your enquiry will be received, reviewed and classified as: Reasonable.

What to include

To help us sort things out faster, please include:

  • Your order number, if your message is about an order
  • The item and size, if it's about fit or exchanges
  • A photo, if something arrived damaged or misprinted

What we can help with

  • Orders and shipping: tracking, delivery times and international orders
  • Returns and refunds: our 30-day money back guarantee
  • Wholesale and club kits: outfitting a run club, trail group or pickleball league
  • Press and collaborations: we like people who share the dry sensibility
  • General enquiries: anything else, including feedback

Before you write

Quick answers on shipping, sizing and materials are in our FAQ and shipping policy, and you may find your answer there faster.

For recreational use. Taken seriously.